Terms of Service
Last Updated: 28 January 2026
These Terms of Service govern how clients, website visitors, and prospective buyers interact with Gazebo Homes Ltd through our website, digital platforms, customer service channels, and in-person engagements.
By submitting an inquiry, requesting information, booking a site visit, or communicating with Gazebo Homes Ltd in any form, you agree to comply with these Terms of Service.
1. Purpose of These Terms
The purpose of these Terms of Service is to:
- Define the relationship between Gazebo Homes Ltd and its clients
- Clarify the scope of services provided
- Establish rules governing communication and engagement
- Ensure compliance with Kenyan law and professional real estate standards
These terms apply whether communication occurs online, by phone, email, WhatsApp, or physical meetings.
2. Scope of Services
Gazebo Homes Ltd provides the following services:
- Marketing and promotion of residential properties
- Client consultations regarding available developments
- Site visit coordination
- Explanation of payment plans and purchase procedures
- Facilitation of property sale transactions
Gazebo Homes Ltd does not provide legal, tax, or financial advisory services unless expressly stated in writing.
3. Nature of Information Provided
All information shared by Gazebo Homes Ltd, including:
- Property prices
- Payment schedules
- Completion timelines
- Investment projections
is provided for general guidance only.
Clients are advised to seek independent professional advice before making financial or legal decisions.
4. Communication Consent
By submitting your contact information, you expressly consent to being contacted by Gazebo Homes Ltd via:
- Phone calls
- SMS
- Digital messaging platforms
Communication may include:
- Property updates
- Promotional materials
- Construction progress
- Payment reminders
This consent complies with the Kenya Data Protection Act, 2019, and clients may request communication preferences to be updated at any time.
5. Data Collection and Use
Gazebo Homes Ltd may collect personal data including:
- Name
- Phone number
- Email address
- Identification details (where required)
This data is used strictly for:
- Client communication
- Transaction processing
- Legal compliance
- Record keeping
Data is stored securely and is not sold or shared unlawfully with third parties.
6. Client Responsibilities
Clients engaging Gazebo Homes Ltd agree to:
- Provide accurate and truthful information
- Maintain respectful communication
- Review documents carefully before signing
- Adhere to agreed payment schedules
Misrepresentation or abuse of services may result in termination of engagement.
7. Site Visits and Appointments
Site visits are scheduled subject to:
- Availability
- Safety requirements
- Project access rules
Gazebo Homes Ltd reserves the right to reschedule or cancel appointments where necessary.
Visitors must comply with site safety instructions at all times.
8. No Guarantee of Unit Reservation
Submitting an inquiry or attending a site visit does not guarantee unit reservation.
Units are only secured upon:
- Payment of booking fees
- Written confirmation by Gazebo Homes Ltd
9. Third-Party Service Providers
Certain services may involve third parties such as:
- Agents
- Surveyors
- Legal professionals
Gazebo Homes Ltd does not control third-party conduct unless formally contracted.
10. Marketing Communications
Clients may receive marketing communications related to:
- New developments
- Offers
- Payment plan updates
Clients may opt out by submitting a written request.
11. Service Modifications
Gazebo Homes Ltd reserves the right to:
- Modify services
- Suspend communications
- Change engagement procedures
Such changes do not affect signed contractual obligations.
12. Prohibited Conduct
Users must not:
- Provide false information
- Harass staff
- Attempt fraud
- Interfere with operations
Violation may result in termination and possible legal action.
13. Limitation of Liability
Gazebo Homes Ltd shall not be liable for:
- Decisions made based on preliminary information
- Financial losses arising from independent choices
- Delays beyond reasonable control
Liability is governed strictly by executed contracts.
14. Termination of Services
Gazebo Homes Ltd reserves the right to terminate services where:
- Terms are violated
- Fraud is suspected
- Communication becomes abusive
Termination does not affect legal rights under signed agreements.
15. Amendments to Terms
These Terms of Service may be updated periodically. Updated versions shall be published on our website and take effect immediately.
16. Governing Law
These Terms of Service are governed by the laws of the Republic of Kenya.
17. Contact Information
For service-related inquiries:
Gazebo Homes Ltd
📧 info@gazebohomes.com
đź“Ť Nairobi, Kenya
